Who is responsible for this policy, and what does it cover?
True Blue Auctions LLC (“True Blue Auctions,” “we,” “us” or “our”) is the business named in the existing website policies. This notice concerns information handled by that business through its website and in connection with inquiries, registration, auction participation and related services. It does not make an independent auction provider, payment provider or other linked website part of True Blue Auctions merely because a link appears on our site.
An auction may have its own registration terms, disclosures and technology-provider notices. Review those materials as well as this notice. Where information is provided directly to a separate provider, that provider’s notice explains its own processing.
What information do you provide directly?
The existing policy identifies names, contact addresses, telephone numbers, dates of birth, driver’s-license information, interests, marketing preferences and, where appropriate, credit-related information. The information requested depends on the service and the applicable transaction; merely browsing a marketing page is not a request to submit each of these categories.
The inspected contact form requests a name, phone number, email address and message, and provides an optional newsletter selection. Information can also be supplied in paper documents, correspondence, in person or through other communications about an auction.
What registration and bidder information is involved?
Registration information can identify the bidder, the person or entity for whom a bidder acts, and the credentials or bidder number associated with participation. An auction’s terms may require proof of identity, legal capacity, authorization or ability to provide a deposit and complete a purchase. The inspected real-property auction terms require bidders to be at least 18 and permit identity and funds verification.
Information supplied for qualification is used for that purpose and for administering the auction and related records. A registration on one service does not necessarily create an account or authorize bidding on another service.
What auction and transaction records do we handle?
Auction-related records can include the bidder number or account associated with a bid, communications about bids, accepted bids, invoices, deposits, payments, purchase documentation and arrangements for pickup, delivery or closing. The existing policy covers transactions and communications made through the website, by telephone, in person and by other means.
Electronic-signature documents and associated execution records may also form part of a transaction file. Deleting a website account or unsubscribing from marketing does not automatically remove a signed agreement or a record that must be retained for contractual, accounting, dispute or legal purposes.
How is payment-related information handled?
The existing privacy and registration notices refer to credit information and payment obligations. Information needed to reconcile a payment can differ from the full payment-card or bank information collected by the service that processes it. The applicable payment instructions and provider notices should be reviewed before payment.
PUBLICATION HOLD — owner/counsel confirmation required. Document the actual processor for each payment channel; whether True Blue Auctions receives, stores or can access full card numbers, security codes, bank details or only limited transaction references; and the actual retention and access arrangements. Do not publish a statement that payment information is encrypted, never stored, or PCI certified without evidence.
What seller, property and estate information may be included?
A seller or representative may provide information about property offered for auction, ownership or authority to act, property location, photographs, descriptions and documents needed to plan or complete the sale. Estate and real-property work may involve information about other people as well as the person contacting us.
Provide information you are authorized to share and identify material restrictions on disclosure. Marketing descriptions, photographs and legally required property disclosures may be intended for prospective bidders, while identity, payment and private correspondence are different categories. The scope of publication should be determined from the actual transaction and the applicable agreement, not assumed from a general website upload.
What device and website-use information is involved?
The existing policy identifies IP addresses, operating systems, browser types, traffic data, web logs and the resources visited. Such information can be relevant to operation, administration, diagnosis, fraud prevention and understanding website use.
An IP address or online identifier should not automatically be described as anonymous. Its privacy significance depends on how it is collected, linked and used. Third-party embeds can receive technical information when a browser loads them, even when the visitor does not submit a contact form.
How are cookies, embeds and similar technologies used?
Review the [tba_legal_link slug="cookie-policy"]Cookie Policy[/tba_legal_link] for the separate technology inventory and choices. The inspected website includes WordPress functionality, embedded YouTube videos, a Zoho SalesIQ widget and Google Maps/Places resources on the contact page. These observations identify embedded resources, not a complete record of every cookie or storage item placed in a visitor’s browser.
Authentication, preferences, analytics and advertising are different purposes and must not be treated as interchangeable. Clicking a social-profile link also differs from loading an advertising pixel.
For what purposes is personal information used?
The existing policy provides for responding to requests, providing requested services, processing transactions, fulfilling contractual obligations, notifying users about services or changes, administering the website and compiling internal information about interests and website use. Marketing preferences and applicable communications requirements also matter.
Use must remain connected to the actual service or disclosed purpose. The legacy references to insurance, education, storage, transportation and other offerings do not by themselves establish that each is a current True Blue Auctions service.
How do service providers and transaction participants receive information?
The existing policy permits disclosure to agents or contractors when needed to process transactions or communicate with users and states that they are to keep the information confidential and secure and use it for the services performed for True Blue Auctions. Information necessary to complete an auction or closing may also need to reach the participants identified in the applicable agreement.
PUBLICATION HOLD — owner/counsel confirmation required. Confirm the actual recipient categories, purposes and contractual restrictions. The earlier integration audit found a Mailchimp feed, Microsoft/Outlook mail transport configuration and electronic-signature records; installed add-ons are not proof of working transfers. Verify each production data flow before listing a provider as an active recipient, including any CRM, chat, hosting, bidding, payment, shipping or closing service.
When may information be disclosed for legal or protective reasons?
The existing policy allows disclosures required by a valid court order, lawful government or law-enforcement request, another legal process, or protection of True Blue Auctions’ rights or property. It also refers to fraud prevention and, where relevant, regulatory, sanctions or credit checks.
A reference to such checks is not a representation that every visitor is credit-screened, that every transaction is subject to the same regulatory regime, or that True Blue Auctions operates a particular anti-money-laundering program. Any verification undertaken must match the transaction and applicable law.
How can you control marketing communications?
The existing policy provides an unsubscribe option in marketing emails and allows a request to be removed from marketing lists by emailing info@TrueBlueAuctions.com. An inquiry or an auction transaction does not eliminate applicable marketing requirements.
Operational messages concerning a registration, bid, purchase, invoice or signed document are different from optional promotional messages. Identify the address or number to which the request relates so the correct preference can be located. Consent and opt-out records may need to be retained to honor the preference.
What about calls, text messages and recorded communications?
The legacy policy states that True Blue Auctions may contact people by phone, email, text/SMS or other means and may record certain calls, such as those relating to live bidding. The event-specific terms separately address bids by email or text when expressly permitted and confirmed.
PUBLICATION HOLD — owner/counsel confirmation required. Confirm whether calls are actually recorded and whether automated or prerecorded calls or texts, promotional messages or SMS programs are used. Specify the real sender/platform, purposes, consent and revocation process, and recording notice/consent appropriate to all relevant states. A website privacy notice is not a substitute for required call-recording or marketing consent.
Do we sell, share or use information for targeted advertising?
PUBLICATION HOLD — owner/counsel confirmation required. The available inspection does not establish the actual answer under the definitions of the applicable state laws. Complete the tracker, contract, audience-sharing and cross-site advertising review before stating that True Blue Auctions does or does not sell or share personal information or engage in targeted advertising.
The old advertising-cookie text describes advertising partners and an “outside the United States” distinction, but that text is not evidence of a functioning location-based restriction. Where a law applies and the relevant activity occurs, the final notice and actual controls must explain the appropriate opt-out, consent and signal handling.
How long is information retained?
The existing policy is to hold information for as long as necessary for the relevant activity or as specified in the applicable agreement. Auction contracts, signed documents, transaction/accounting records, legal claims and required retention can justify retention beyond a marketing relationship.
Retention should be evaluated by record category and purpose rather than assumed to be permanent for all data. A deletion request may not require deleting records subject to a legal obligation, preservation duty or applicable exception.
PUBLICATION HOLD — owner/counsel confirmation required. Confirm the actual retention periods or decision criteria for forms, identity documents, payment references, signature audit records, chat, call recordings, logs, backups and marketing records, and who implements deletion.
How is information protected, and what happens after an incident?
The existing policy commits True Blue Auctions to reasonable and appropriate steps to protect the security and integrity of personal information, while recognizing that internet or network transmission cannot be guaranteed entirely safe. Read the [tba_legal_link slug="security"]Security notice[/tba_legal_link] and use the official contact details to report suspicious activity.
The existing notice also states: “In any event, where we believe personal data has been compromised, we will notify you of this.” That existing commitment must be considered alongside applicable incident-assessment and notification obligations; this reorganization does not silently narrow it.
PUBLICATION HOLD — owner/counsel confirmation required. Validate the security measures actually operated and reconcile the existing notification commitment with the incident investigation and response process. The past claims of regular professional testing, immediate patching and specific technical safeguards have not been verified. Do not certify those controls or treat a website compromise alone as proof of a legally notifiable personal-data breach.
How can you request access or correction?
The existing policy offers a copy of information held about you and a way to ensure that information is accurate. Contact info@TrueBlueAuctions.com with the request and enough context to identify the relevant record or service. Do not send passwords or full identity/payment documents in an ordinary email.
Identity and authority may need to be confirmed to protect the information of others. A request concerning a separate provider’s account may also need to be directed to that provider. Applicable law can establish additional requirements, exceptions and response procedures.
What additional U.S. state privacy rights may apply?
Rights depend on the law, the person, the information and whether the business/activity is covered. Where applicable, rights may include access, correction, deletion, portability, certain opt-outs, restrictions concerning sensitive information, an authorized-agent procedure or an appeal process. These rights are not a representation that every comprehensive state law applies to True Blue Auctions.
PUBLICATION HOLD — owner/counsel confirmation required. Determine applicable states and thresholds using actual business revenue, consumer/household volumes, data sources, sale/sharing activity, entity relationships and exemptions. Confirm the final rights-request, identity-verification, appeal and Global Privacy Control procedures. California’s online privacy-notice requirements must be considered separately from the CCPA coverage thresholds.
What is the policy for minors and information about children?
The existing website-use terms exclude people under 18 from auction and commerce participation. Do not register or submit a bid without meeting the applicable age and legal-capacity requirements. A general-audience website can still encounter information about children, including in family photographs or estate materials.
A parent or guardian concerned that a child has supplied personal information should contact us using the privacy contact below. The applicable facts and law determine the appropriate handling. An “18 and over” auction rule is not by itself proof that all children’s-privacy obligations are inapplicable.
How do external services and policy changes affect you?
External bidding services, embedded content and links may be governed by separate notices. A browser can transmit technical information directly to an embedded provider; the older statement that no information is transmitted to other websites should not be read as a technical guarantee about embeds.
The Last Updated date identifies this notice’s revision. The existing policy provides for posting updates and, where appropriate, direct email or prominent notice. A later revision does not by itself authorize an undisclosed use of previously collected information where additional notice or consent is required.
How do you contact True Blue Auctions about privacy?
Email info@TrueBlueAuctions.com or call 844-BID-CALL (844-243-2255). Identify the privacy question, the email address or service involved and, where relevant, the auction. A privacy request is not a cancellation of an accepted bid or a substitute for a transaction notice required by an auction agreement.